You might already know about the feature on Facebook where you can block people. These are people who are or are not on your Friends list who you don’t want seeing your profile and who you don’t want contacting you. There are lots of very valid reasons for using the “Blocked” feature on Facebook and that is why they’ve built that feature into the site.
But did you know that there is a “Ban” option for Facebook Pages? This allows you to stop a user from commenting on or interacting with your Page. Unlike “Blocking” people, “Banned” users can still see the Page but they can’t comment, share, or like anything on your Page. Their experience is a little different from a regular fan. Here’s what users who have been banned from a Facebook Page experience:
Here is some official stuff from Facebook on the subject:
You can additionally make sure that banned users can’t comment on your Page via a widget or comment box on your blog. Here’s how.
Sometimes you accidentally “ban and delete” a user from your Facebook Page. I find this happens especially when I am using the Pages Manager on my mobile phone – I click to “like” the post and it instead brings up a menu to delete the post or ban the user and I click that accidentally when I am trying to work too fast.
That’s okay. It is easy to fix.
Opinions on banning users from Facebook Pages vary. Here are some additional resources to check out: